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EXCHANGE & RETURN POLICY

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  • EXCHANGE & RETURN POLICY

We will gladly accept any unused, unwashed, and undamaged merchandise with original packing and tags within thirty (30) days of your purchase for an exchange or a return (30 days from the day of delivery). Return is applicable on non-discounted items only

Products are not applicable for return due to hygiene reasons.

Sale/Clearance items are not applicable for return

Merchandise must be exchanged or returned with the original invoice.

International Orders Return

Unfortunately, we do not accept returns for orders shipped internationally but items that have been wrongfully delivered in terms of size or color will be refunded for the amount of the items or the customer can apply for free shipping for the next order. There will be no refund on shipping charges.

You need to return the merchandise via courier to our address

Attention: Dr. Zeeshan Khatri/Engr. Ahtasham Arain

NanoCLO (SMC-Pvt) Ltd

Department of Textile Engineering, 

Mehran University of Engineering and Technology, 

Jamshoro – Sindh – Pakistan 

Ph: +92-334-2563979

Or contact our customer support on email @ [email protected] / Whatsapp @ +92-334-2563979

 

All refunds are done via IBFT (Inter-Bank Funds Transfer) within 96 hours of receiving the product.

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